Earthmover, Inc. ("Earthmover," "we," "us," or "our") operates the website located at earthmover.io (the "Website") and provides carbon removal measurement, reporting, and verification ("MRV") platform services (collectively, the "Services"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect from visitors to our Website and users of our Services, how we use it, with whom we share it, and what rights you have regarding your personal information.
By accessing or using our Website or Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of our Website and Services.
Earthmover is headquartered at 1221 SW 4th Avenue, Suite 100, Portland, OR 97204, United States. For privacy-related inquiries, you may contact our Privacy Team at privacy@earthmover.io.
We collect information you voluntarily provide when you interact with us. This includes:
When you visit our Website, we and our service providers automatically collect certain technical information, including:
We may receive information about you from third parties, including:
We use the information we collect for the following purposes:
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:
We share information with third-party vendors and service providers who perform services on our behalf, including cloud hosting (Amazon Web Services), payment processing (Stripe), email communications (Mailchimp), customer relationship management (Salesforce), analytics (Google Analytics), and error monitoring (Sentry). These providers are contractually bound to use your information only as necessary to provide services to us and in accordance with this Privacy Policy.
If you engage our MRV platform services in connection with a carbon project registered with a carbon registry (such as Verra, Gold Standard, or American Carbon Registry), we may share project measurement data, monitoring reports, and other verification documentation with the relevant registry as required by the project registration and verification process. We will inform you of any such sharing as part of the platform engagement process.
If Earthmover is involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of assets, or transition of service to another provider, your information may be disclosed and transferred to a successor or affiliate as part of that transaction, subject to standard confidentiality protections.
We may disclose your information if required to do so by law or in the good-faith belief that such disclosure is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property, or safety of Earthmover, its users, or the public.
We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties, including in published research, industry reports, and marketing materials about carbon removal trends.
We retain personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal, regulatory, and contractual obligations. Specifically:
You have the right to access the personal information we hold about you and to request correction of inaccurate or incomplete data. You can access and update certain account information directly through the Earthmover platform settings, or by contacting us at privacy@earthmover.io.
You have the right to request deletion of your personal information. We will fulfill deletion requests subject to our legal obligations to retain certain data (such as financial records and carbon verification documentation that may be required by carbon registries or regulatory frameworks). We will inform you if any data must be retained and the reason for retention.
Where technically feasible, you have the right to receive a copy of the personal information you provided to us in a structured, commonly used, machine-readable format. Contact privacy@earthmover.io to submit a portability request.
You can opt out of receiving marketing emails from us at any time by clicking the unsubscribe link in any marketing email or by contacting us at privacy@earthmover.io. Note that even after opting out of marketing communications, you will continue to receive transactional messages related to your account and Services.
California residents have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect and how it is used, the right to delete personal information, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising CCPA rights. To exercise these rights, contact us at privacy@earthmover.io with the subject line "California Privacy Request."
If you are in the EEA or UK, you have the additional right to object to processing based on legitimate interests, to restrict processing in certain circumstances, and to lodge a complaint with your local supervisory authority.
We use cookies and similar technologies on our Website. Please review our Cookie Policy for detailed information about the types of cookies we use, how they are used, and how you can manage your cookie preferences. By continuing to use our Website after reviewing our Cookie Policy, you consent to our use of cookies as described therein.
We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:
No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and applicable regulatory authorities as required by law.
Earthmover is based in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers maintain operations. By using our Services, you consent to the transfer of your information to countries that may not have the same data protection laws as your country of residence. Where required by applicable law, we use appropriate safeguards for international data transfers, including Standard Contractual Clauses approved by the European Commission.
Our Website may contain links to third-party websites, products, and services. Our Privacy Policy does not apply to these external sites, and we are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete that information. If you believe we have collected information from a child under 16, please contact us at privacy@earthmover.io.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our Website with a revised "Last updated" date. For significant changes, we may also send you an email notification or display a prominent notice on our Website. Your continued use of our Website or Services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, or if you wish to exercise any of your privacy rights, please contact us at:
Earthmover, Inc. — Privacy TeamWe aim to respond to all privacy inquiries within 30 days of receipt. For complex requests or where additional verification of your identity is required, we may need up to 90 days to respond in full.